Giorgi Lobzhanidze
Taking customer service to new heights at Qminder
Giorgi Lobzhanidze was the Marketing Specialist at Qminder. He writes about the importance of customer experience and customer data.
Giorgi's most recent articles
Best Practices for Healthcare
![The Ultimate Waiting Room Checklist: 65+ Ways to Enhance Your Space [PDF]](/resources/img/blog/improve-waiting-room-checklist.png)
The Ultimate Waiting Room Checklist: 65+ Ways to Enhance Your Space [PDF]
How to Enhance Your Customer Waiting Room Experience: #QminderAsks
Safe Workplace Checklist: Prevent the Spread of Coronavirus at Work
How to Train Service Staff for Peak Hours
St. John’s Medical Center: The Epitome of Patient-Centered Care
How to Create a Great In-Store Experience: #QminderAsks
How to Successfully Merge Offline and Online
How to Overcome the Biggest CX Challenges: #QminderAsks
How to Make Your Business Eco-Friendly: #QminderAsks
Why You Should Use Customer Names: #QminderAsks
Inside the Mind of Generation X: Millennial Spending Habits
Customer Experience Vs. Product: What's More Important?
Customer Experience Is the New Marketing
A Gentleman's Guide to Queuing Etiquette
How Nike Can Help Brick-and-Mortar Survive the E-commerce Wave
Examples of Customer Service, As Shown on TV
Examples of Great Customer Service in Retail
The CEO Guide to Customer Experience
Solving Customer Wait Times
Happy Employees Make Happy Customers
Improving Experience Through Data, the Tesla Way
Your Guide To Service Design
4 Essential Lessons For Retail Sector From This Non-Profit Organization
25 Most Important Customer Experience Statistics
Disney's Customer Experience Excellence
007 James Bond Skills of a Great Customer Service Agent
7 Easy Tips to Make Customers Fall in Love With Waiting Rooms
Travelwise Visitor Management Solution
Customer Service – To Automate, or Not to Automate, That Is the Question
What Customer Journey Mapping Is and How to Create it
Mastering Customer Loyalty in the Digital Era
Customer Satisfaction – Make Your Customer Addicted to Your Business
8 Customer Service Lessons You Need to Learn
Personalized Customer Experience in Retail
How Technology Enhances Employee Experience
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