Rauno Rüngas

With over 13 years of leadership as the founder and CEO of Qminder, Rauno Rüngas has revolutionized how businesses scale and optimize in-person services. Drawing from a decade of experience in the service industry, Rauno has worked with hundreds of SMBs and successfully spearheaded one of the largest global enterprise implementations of a queue management system.

Rauno’s hands-on experience gives him a deep understanding of scaling in-person services to enhance customer experiences and streamline operational efficiency. Under his leadership, Qminder has earned the trust of global organizations by delivering data-driven solutions that elevate service delivery and drive measurable results.

With a background in Psychology from the University of Tartu, Rauno combines his understanding of human behavior with his expertise in service design and management. His ability to anticipate market needs and deliver innovative solutions earned him recognition as one of Forbes Estonia’s "30 Under 30" talents.

A visionary in service flow management, Rauno is passionate about helping businesses achieve exceptional customer experiences through scalable, technology-driven solutions. His leadership continues to position Qminder as a pioneer in the ever-evolving world of in-person services.