Tele2 improves new client centers using Qminder

Tele2 AB Group is one of Europe’s fastest
growing telecommunications operators, with 15 million customers in 10
countries. In Latvia, Tele2 was the first mobile operator to breach one
million customer threshold in 2006 and currently with 46% market share
of active voice service customers Tele2 focus is to cement its position
as the leader in mobile communications area.

Qminder was chosen for queue management in 6
locations in Latvia and more to be coming this year. With the system
being in daily use for more than 6 months the feedback has been
positive.

New queuing concept