Retail queue management system
Turn wait time into
better customer experience
Manage foot traffic, reduce walkouts, and make every visit smoother - from entry to checkout.
You know what you’re up against
Getting ahead isn’t optional
Team performance is critical
Customers want a premium welcome
Feature highlights
You’re eligible for a solution
Qminder is bringing retail queue management systems into all kinds of hospitality and retail organizations including Takealot and Harvest Cannabis .
Apple stores
Retail stores
DIY shops
Barbershops
Wholesalers
Automotive dealers
Telcos
How we help retail stores manage in-store queues
Upgrade the waiting experience
Brick-and-mortar stores aren’t always efficient. Online services aren’t always personal. The right system can resolve both.
Give customers updates via customer messaging , so they can leave until it’s time to return.
Reduce the wait time for everyone with a service flow that runs like clockwork.
Personalize the customer experience at every touchpoint.
Serve more customers in less time
High performing teams are easier to create when they have high performing tools.
Organize customers with a self-check-in tailored to their responses.
Make customer inflow more consistent and predictable.
Identify bottlenecks and tighten handovers for multi-step services
Give your team valuable insights for improvement
See the insights you need to create smarter service flows and analyse the results.
Capture key customer data during self-check-in – and resurface it at the point of need..
Enable managers to evaluate visitor data, rush hours, and your no-show rate.
Offer clerks service insights in real-time so they can prepare ahead and reduce burnout.
Explore how stores use Qminder to manage in-store traffic and deliver better customer experiences.
Why choose Qminder?
We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.