Kirill Tšernov · April 27, 2021 Retail Strategies to Drive Growth in 2021 (And Beyond)
Retail strategies will change in 2021. What once worked in retail is no longer viable. Learn what your customers expect from you post-pandemic.
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Kirill Tšernov · April 20, 2021 Redefining Customer Experience in Post-Lockdown Era
Post-lockdown customer experience is a different beast. Learn the best strategies for improving CX and customer service in the post-coronavirus world.
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Hyun Lee · March 30, 2021 Customer Service Excellence: Personalized Service is Key to Growth
The importance of personalized customer service is hard to overstate. It impact customer retention, reviews, brand image — and ultimately, your success.
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Kirill Tšernov · March 19, 2021 How a Queue Management System Benefits Every Industry
The benefits of a queue management system are plenty, but not universal. Different industries and businesses benefit differently from a queue solution.
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Kirill Tšernov · March 16, 2021 Queue Management in Test Labs: Making Clinic Visits Safe
As test labs and clinics buckle under the pressure, it's time they adopted a queue management system to help them maintain capacity and keeps patients safe.
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Kirill Tšernov · February 18, 2021 60+ Queue Management Facts and Statistics You Should Know in 2021
The most relevant queue management statistics and facts 2021. A regularly updated list of facts and numbers on queuing and customer experience.
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