Giorgi Lobzhanidze · July 16, 2019 How to Successfully Merge Offline and Online
What's the difference between offline and online, and which one is better? Today we're joined by Larry Kim, who gives tips on merging offline and online.
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Kirill Tšernov · July 12, 2019 The Complete Guide to Queue Management Labels and Input Fields
Everything you wanted to know about how to use Qminder labels and input fields. Master the intuitive tools to better learn your customers.
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Kirill Tšernov · June 6, 2019 Building the Queue Management Pyramid, From the Top Down
What is the queue management pyramid and how is it connected to customer experience? Find out how you can up your game by implementing a queuing solution.
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Kirill Tšernov · May 23, 2019 Berkeley Rec Sports: Managing Visitor Experience
Passport renewal is usually characterized by long waiting times. But does it have to be this way? Berkeley Rec Sports proves that there is a solution.
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Giorgi Lobzhanidze · May 22, 2019 How to Overcome the Biggest CX Challenges: #QminderAsks
Customer experience is not a sprint but a marathon, complete with hurdles. In today's #QminderAsks, we review CX challenges and how to overcome them.
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Kirill Tšernov · May 13, 2019 What Game of Thrones Can Teach You About Customer Service
Game of Thrones may be a fantasy series, but its lessons has real life applications. Learn customer service the right way, through the GoT quotes.
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