Kirill Tšernov · October 30, 2018 How to Prepare Your Store for Halloween
Halloween is coming! As you prepare to have good time with your friends, you also need to prepare your store, offline and online, for spooky season.
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Kirill Tšernov · October 25, 2018 How to Optimize Patient Flow in Healthcare
Patient flow, though a small part of healthcare, is the biggest factor affecting patient satisfaction. Hospitals need to start optimizing their flow ASAP.
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Kirill Tšernov · October 19, 2018 Why Take-a-Number Systems Suck: A Comprehensive Analysis
Many companies ask us, What are the cons of take-a-number machines? The correct question is, What are the advantages? Truth is, there are none.
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Giorgi Lobzhanidze · October 18, 2018 Inside the Mind of Generation X: Millennial Spending Habits
What makes Millennials tick and stand apart as customers? Time to unravel the mystery that is the mind and spending habits of the Generation X.
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Giorgi Lobzhanidze · October 16, 2018 Customer Experience Vs. Product: What’s More Important?
Customer experience versus product: what should you invest in to get the most bang for your buck? CX is increasingly more relevant to business success.
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Giorgi Lobzhanidze · October 12, 2018 Customer Experience Is the New Marketing
Is customer experience the new marketing? Spoiler: It is. The question is, how to properly harness all the benefits from investing in customer experience.
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