Black Friday 2018 Checklist: Prepare Your Store
Retailers, beware: Black Friday 2018 is almost here! As long as you follow our Black Friday checklist, your store will be prepared for shopping frenzy.
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Beacon OHSS: A New Approach to Customer Service
What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.
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How to Prepare Your Store for Halloween
Halloween is coming! As you prepare to have good time with your friends, you also need to prepare your store, offline and online, for spooky season.
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How to Optimize Patient Flow in Healthcare
Patient flow, though a small part of healthcare, is the biggest factor affecting patient satisfaction. Hospitals need to start optimizing their flow ASAP.
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Why Take-a-Number Systems Suck: A Comprehensive Analysis
Many companies ask us, What are the cons of take-a-number machines? The correct question is, What are the advantages? Truth is, there are none.
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Inside the Mind of Generation X: Millennial Spending Habits
What makes Millennials tick and stand apart as customers? Time to unravel the mystery that is the mind and spending habits of the Generation X.
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