Kirill Tšernov · May 17, 2018 Oakland Airport Employee Management
Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.
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Kirill Tšernov · May 11, 2018 8 Powerful Ways to Empower Your Employees
Power to the people! Want your business to grow and flourish? Then invest in employee empowerment. After all, you and your employees are one team.
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Kirill Tšernov · May 10, 2018 How to Win Back the Hearts of Customers
Is there a rewind button when it comes to customer service? Can you really win back your lost customers? You might, if you follow these guidelines.
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Kirill Tšernov · May 4, 2018 Customer Service Strategy, as Taught by Star Wars
Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.
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Lucy Benton · May 3, 2018 How to Ask Questions to Get Customer Feedback
Getting customer feedback is not only about questions, but asking the right questions at the right time. Want valuable feedback? Follow these guidelines.
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Eva Wislow · April 18, 2018 7 Customer Retention Strategies That Really Work
Getting customers is one thing, but how do you retain them? Customer retention is no easy task, unless you try these 7 tested and proven strategies.
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