Qminder Blog

Kirill Tšernov · April 13, 2018

Use Location Data for Better Customer Experience

To improve your customer service, you should take full advantage of location data. Analyze what your location are doing right and replicate the effect.

Kirill Tšernov · April 12, 2018

9 Healthy Habits of Customer Service Agents

Customer service is something you can always get better at. As long as you stick to these healthy habits of customer service, you should enjoy success.

Kirill Tšernov · April 10, 2018

Do You Really Provide Great Customer Service?

You probably think you already provide great customer service, but how can you tell? There are several signs you're on the right track with your service.

Kirill Tšernov · April 4, 2018

4 Simple Strategies to Improve Customer Satisfaction

Improving customer satisfaction is just a matter of choosing the right strategy. For those just starting out with customer experience, here's a quick guide.

Kirill Tšernov · April 2, 2018

5 Questions to Ask Your Customers

Any great development starts with the right question. And what better way to ask this question than during a customer survey?

Kirill Tšernov · April 1, 2018

The Future is Here — New Qminder Feature

Greeting customers is important but also tedious. If only there was someone to do it for you... No worries, your savior is here — and his name is Steve.