Kirill Tšernov · December 3, 2023 4 Ideas to Reduce Customer Service Wait Times
The key to reducing wait time and making queues shorter is to make them enjoyable. Here are 4 simple ways to solve queuing problems.
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Hyun Lee · November 8, 2023 How to set up Qminder at your location?
How to set up Qminder to deliver the best customer experience. Find out how to manage the waiting line and make happy customers, step by step.
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Maris Pärnamets · May 29, 2023 4 Strategies to Reduce the Turnover Rate Among Medical Receptionists
Understand the cause of high turnover in healthcare and apply these strategies to improve staff satisfaction at your medical front desk for medical receptionists.
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Kirill Tšernov · May 26, 2023 5 Reasons Why Hospital Queues Are So Long
Ever wondered why it takes you a lot of time to receive treatment in a hospital? Here are 5 reasons why hospital queues are so long and how to fix them.
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Kirill Tšernov · April 1, 2023 The Importance of Greeting Your Patients
First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.
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Giorgi Lobzhanidze · March 27, 2023 Best Practices for Healthcare
Many hospitals are slowly realizing that customer service is a path to success. Question is, what are the best healthcare customer service practices?
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