Kirill Tšernov · November 8, 2017 Which Superhero Are You? A Customer Service Personality Test
Ever wanted to be a superhero? Maybe you are one already — a customer service superhero, that is. Tune in to our channel to find out your secret persona.
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Kirill Tšernov · November 3, 2017 How Technology Can Improve Queue Management
Want to make your customers experience good queuing? Thing is, you can't improve queue management without the helping hand of technology.
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Kirill Tšernov · November 1, 2017 The Survivor’s Guide to Black Friday Sales
Black Friday 2019 is coming! To help your business put on its best face for the coming shopping holiday, we've prepared this Survivor's Guide to Black Friday Sales.
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Kirill Tšernov · October 30, 2017 Make Your Customer Service Unbearable, In 4 Easy Steps
There are so many guides on how to achieve success, but not a single one on how to properly frustrate your customers. Don't worry, we've got your covered!
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Kirill Tšernov · October 26, 2017 🎃 Tales From the Queue, Volume 1
Fork of lightning, roll of thunder... Fear not, for the true horror is yet to begin. Thumb through our Necronomicon of gripping stories of queuing horrors.
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Hyun Lee · October 23, 2017 How the In-Store Customer Experience Affects the Bottom Line
The in-store customer experience can make or break a business. Learn how you can drive more sales and get customers to return with these tips.
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