Kirill Tšernov · June 30, 2017 Are Walk-Ins More Efficient Than Appointments?
Appointments are widespread in healthcare. But are they as efficient as people think? Research suggests that walk-ins may have an edge in queue management.
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Hyun Lee · June 28, 2017 What Are the Worst Times to Visit a Hospital?
What are the worst times to visit a hospital? Just like retail, hospitals can experience an overflow of visitors. But there is a way to solve this...
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Kirill Tšernov · June 16, 2017 The Best Times to Visit a Hospital
What are the best times to visit a hospital? Your patients don't want to spend their time in long queues, so make your hospital a better place to visit.
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Kirill Tšernov · June 13, 2017 Visitor Experience 101 for Hospitals
Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.
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Hyun Lee · June 2, 2017 How to Implement a Queue Management System for Hospitals
How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...
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Hyun Lee · June 1, 2017 A Hume Makes Online & Offline Shopping Seamless
Customer service values that historically allowed them to compete against countless competitors. Is your business set up to fight for another century?
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