Kirill Tšernov · August 10, 2017 How Retail Benefits From Amazing Customer Experience
Why should you reduce wait time and build amazing experiences for your customers? There are two major benefits to improving your customer loyalty...
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Kirill Tšernov · August 4, 2017 The Psychology of Queuing As a Key to Reducing Wait Time
How to reduce wait time for your customers? First, understand the psychology of queues. There are a lot of unspoken rules about queuing...
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Hyun Lee · August 2, 2017 Tavex Exchange Retail Queue Management
Tavex uses the Qminder queue management to stand out from the crowd, and to manage all incoming visitors to their retail exchange offices.
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Hyun Lee · August 1, 2017 Sprint Telecom & Retail: Improving Customer Service with Queue Management
Creating a personal environment in a Sprint store with Qminder makes customers happy, improves sales, and provides outstanding customer service.
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Kirill Tšernov · July 25, 2017 7 Types of People in a Queue
What makes queues attract all kinds of weirdos? There's always a slow one, a grumpy one, a sneaky one... Have you seen all 7 types of queuing people?
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Hyun Lee · July 11, 2017 How to Reduce Anxiety in Your Patients
Wondering how you can reduce anxiety in patients? Here are some easy ways to improve patient experience and reduce patient anxiety.
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