Hyun Lee · July 20, 2015 10 Hacks to Improve Retail Customer Service
10 hacks you didn’t know you need to improve retail customer service. Find out how to use a queue management system to improve CX.
Read more
Hyun Lee · July 17, 2015 How understanding customers increases stores revenue
Increasing sales and revenue in retail store through customer service. Running a small retail brick and mortar business.
Read more
Hyun Lee · June 25, 2015 3 Steps to Increased Retail Experience
Free template for retail managers. Simple steps on how to increase retail experience.
Read more
Hyun Lee · May 27, 2015 Long wait time can reduce add-on sales
Add-on sales, or upselling, might take up a large part of the revenue a business makes. Long wait time can reduce add-on sales.
Read more
Kristaps Grinbergs · April 17, 2015 Sprint boosts sales by creating a personal environment
How Sprint boosted sales creating a personal environment using Qminder queue management system.
Read more
Rauno Rüngas · March 16, 2015 Sign-In Sheets Don’t Work!
In theory, a sign-in sheet would gather the names and reason of visit to enable faster and better customer service. In reality, sign-in papers are messy.
Read more