Improve the citizen experience with faster queues
Automate visitor check-in and bring visibility to service with queuing software.
Decrease wait times up to
50%
Decrease admin work by
80%
Increase ACSI by up to
97%
Innovating the Public Service Together
Powerful tools that are easy to use for both visitors and staff
Speed up service with self-check-in
Get rid of pen & paper on registration. Use an iPad self-check-in kiosk or QR code for welcoming citizens.
Always know who is next in line
Give the frontline staff a powerful dashboard for managing the queues and serving citizens.
Organize waiting areas
Use an Apple TV for a waitlist display. Automatically update the waitlist and navigate citizens to service points.
Discover valuable insights
Get statistics about your location and staff. Learn about reasons for visits, rush hours, and many more.
Effortless setup, instant results. Empower every service location with Qminder.
For an overview of Qminder’s full feature list, see our Pricing page.
Decrease wait time with modern tools
Use iPad as a self-check-in kiosk
Build service flows tailored to your location
Set up a multilingual check-in process
Adapt check-in questions to specific services
Display waitlist on a TV and update it in real-time
Simplify appointment management
Manage bookings and walk-ins together
Display and auto-update your availability online
Receive bookings, changes and cancellations
Send automated reminders for upcoming bookings
Disperse crowds in waiting areas
Allow visitors to register for services remotely
Use QR code for virtual queuing
Display real-time information on Visit Planner
Let visitors wait for their turn remotely
Send notifications and call visitors to service
Communicate with visitors
Set up and customize automated text-mesages
Inform visitors after check-in and call for service
Receive replies with two-way text messaging
Send survey links and collect feedback
Improve visitor feedback
Manage queues digitally and eliminate errors
Serve first come first in or prioritize visitors
Record each visit for future reference
Forward visitors to departments and create convenience
Make data-driven decisions
Monitor operations remotely from anywhere
Collect data and keep track of KPIs
See volumes, average wait and service time
Identify popular services, days and rush hours
Check service stats and increase staff performance
Loved by our customers
Queue management benefits many types of government facilities
Qminder is GDPR compliant, SOC 2 Type II & HIPAA-ready.
Want to see Qminder in action?
Book a discovery call with our team and see how Qminder decreases wait times in public offices.
Get started now. Free 14 days trial. No credit card required.
