Retail Queue Management System
Retailers across the world use Qminder to improve customer experience, increase revenue, and make data-driven decisions.
Decrease wait times up to
50%
Reduce no-shows up to
75%
Increase CSAT up to
97%
Eliminate physical queuing and improve the shopping experience.
In retail, less time waiting means more time for shopping.
See how Qminder can increase profitability through great waiting line experience — while reducing your workload.
Automate check-in
Save your customers time by letting them check in on their own. Either via an iPad in your lobby or remotely via your website or a QR code.
Inform customers
Make waiting more pleasant by informing your customers when it’s their turn. Both on a waiting room TV and by automated SMS notifications.
Serve customers
Take the customer management load off your employees and let them focus on personalizing the service.
Trusted by retailers of all sizes
Qminder is GDPR-, SOC 2 Type II & HIPAA‑compliant.
Queue management benefits many types of retailers
Serve more customers, keep your staff happy, and increase sales
For a detailed overview of the features, see our Pricing page.
Calm, informed customers
Turn your customer check-in kiosk digital
Provide self-check-in via iPad or web
Show information on waiting room TV
Inform customers about their turn via SMS
Less stress for staff
Seamlessly organize the waitlist
Label & prioritise visitors in queue
Move, forward and reassign visitors
Chat with customers via SMS
Data-driven management
Monitor popular requests and visit duration
Analyze peak days and hours
Plan staff schedule with confidence
Automate post-visit follow-up for feedback
Custom integrations, branding & much more
Integrate Qminder with other software and POS systems via Zapier or API.
Get custom branding for a seamless experience.
No installation fees
80+ million visitors served
GDPR-, SOC 2 Type II & HIPAA‑ready
10+ years of experience with the retail industry
Qminder transforms retail spaces without disrupting the customer flow or disturbing the visitors' peace.
Harvest Cannabis
Qminder has a ton of great features that employees and customers have both enjoyed. We appreciate the ease of looking at analytics.
Lancaster Archery
Lancaster Archery Supply understood that, to improve customer service, boost sales, and increase revenue, it needed a visitor management system.
Takealot.com
Learn how Takealot, one of the largest ecommerce retailers in Africa, uses Qminder to decrease wait times and improve visitor satisfaction.
Harvest Cannabis
Qminder has a ton of great features that employees and customers have both enjoyed. We appreciate the ease of looking at analytics.
Lancaster Archery
Lancaster Archery Supply understood that, to improve customer service, boost sales, and increase revenue, it needed a visitor management system.
Takealot.com
Learn how Takealot, one of the largest ecommerce retailers in Africa, uses Qminder to decrease wait times and improve visitor satisfaction.
Ready to improve the shopping experience?
Schedule a 45-minute call with our team to discuss the best customer check-in options for your facility.
Get started now. Free 14 days trial. No credit card required.
