An all-in-one queue management system
Manage, serve and track your customers across multiple locations in one place.
Increase customer throughput and satisfaction
Personalize customers’ wait experiences
Get insights into wait times, service times, and customer flow
Integrate without implementation fees
Improve the wait experience with Qminder
Decrease wait times up to
50%
Reduce no-shows up to
75%
Increase CSAT up to
97%
Quick setup
10 min
Powered by self-service
Check-in kiosk
Enable self-check-in for waiting lines via Ipad
Capture customer information and data
Minimize frustration and human error
Offer a multilingual interface
Appointment scheduling NEW
Display your availability online
Receive appointments and changes in real-time
Send automated reminders for upcoming bookings
Confirm if visitor has arrived and checked in
Intuitive digital signage
Waiting room TV
Update the waitlist in real-time
Navigate customers to the service desk
Employ a personalized approach
Set up automatic notifications
Customer service, done easy
Service dashboard
Seamlessly organize the waitlist
Move, forward and reassign customers
Categorize customers and service lines
Chat with customers via SMS
Data in one place, accessible anywhere
Service analytics
Measure and monitor KPIs
Understand customers’ reason for visit
Monitor team performance
Reduce operational costs
Visit planned in advance, virtual queueing
Visit planner
Display real-time information about your location
Let customers choose the best time for a visit
Less crowded waiting rooms with remote sign-in
Help visitors prepare for a visit
Disperse crowding in waiting areas
Text messaging
Automate check-in and service notifications
Let visitors wait for their turn remotely
Receive updates from visitors with two-way SMS
Collect customer feedback after service
Start building stronger customer relationships, today
Starter
$
389
/month
Everything you need to digitize your queue management.
Business
$
789
/month
Starter features + SMS notifications
Recommended
Premium
$
1049
/month
Starter & Business features + branding, data controls, dedicated support
Enterprise
Ideal for a seamless rollout across multiple service locations.
How businesses stay organized with Qminder
Telecoms
“Our goal is to make five minutes seem like 30 seconds. The customer doesn’t mind waiting and can browse through the store. Qminder helps create that environment.”
George Frankie McAllister
Store Manager, Sprint Telecom
Government
“Qminder is user-friendly and provides a better customer experience.”
Jessica Lopez
Customer Service Supervisor, City of Richland
Ridesharing
“Qminder helps us serve our drivers — the cornerstone of the Lyft community — in a human and personal way. Visitors to our Hubs feel welcome and attended to, and leave happy, just as they deserve to be.”
Dana Hooshmand
Special Ops Manager, Lyft
Education
“It’s been incredibly helpful to have it! We are talking about a huge number of people coming in every day. Everyone has been really happy with the service.”
Gary Morgan
CLR Supervisor, Ravensbourne University London
Provide the best customer experience for your visitors
Contact us today to start setting up your system in a few clicks.
Get started now. Free 14 days trial. No credit card required.
No installation fees